Terms of Use

Article 1 (General Provisions)

These terms and conditions set forth the terms and conditions of use of the car rental reservation agency service (hereinafter referred to as the "Service") provided on the website "Ishigakijima Car Rental Tours" (hereinafter referred to as the "Website") operated by ShumMaKe Co. ("ShumMaKe") (located at 101, Magome Garden Hill Annex, 4-26-18 Minami-Magome, Ota-ku, Tokyo, Japan; hereinafter referred to as the "Company"), which provides car rental reservation service (hereinafter referred to as the "Service") on the website "Ishigakijima Car Rental Tours" (hereinafter referred to as the "Website"). Use of the Service by Users (defined in Article 2) is governed by these Terms of Use. By using the Service, Users are deemed to have agreed to these Terms and Conditions.

Article 2 (Definitions)

1. main serviceRental Car Reservation Service: A service provided by the Company on the Website to serve as an intermediary or agent for car rental reservations made by the Car Rental Agencies listed on the Website (as defined below).
2. User: All customers who use the Service. This includes any person, whether an individual or a corporation, who browses the Website or uses the Service to make a reservation for a rental car.
3. Listed Car Rental CompaniesCar Rental Service Provider: A car rental service provider whose plans, etc. are posted on the Website. A company that is affiliated with the Company and actually performs the rental car service for the user.
4. reservation agreementRental Contract: A rental car rental contract that is formed directly between a user and a listed rental car operator after the user has applied for the contract through the Site. The formation and content of the reservation contract is subject to the terms and conditions set forth by each rental car operator as set forth in Article 4.
5. Booking Car Rental BusinessesRental Car: A rental car operator listed on the Website that enters into a rental car contract with the User for the rental car selected by the User on the Website.
6. usage feeRental fee: The rental fee for the rental car including optional fees, insurance, etc.

Article 3 (Content and Scope of the Service)

1. The Company will post car rental availability and plan information on this site, and will act as an online agent for users to make reservations for the car rental services they wish to use. This service only matches users with rental car providers listed on the site and handles the reservation process on their behalf.
2. We do not provide or rent out rental vehicles and are not a party to the actual rental agreement. The rental car rental operations (including vehicle management, delivery, conclusion and performance of rental contracts, etc.) are the sole responsibility of each listed rental car operator.
3. The information provided on this service (car rental inventory, rates, plans, etc.) is provided by the car rental companies listed on this site. While we strive to keep the information accurate and up-to-date, we do not guarantee the authenticity, accuracy, or usefulness of the information. The information on this service may differ from the information provided in other media, and we do not guarantee that the conditions on this service are always the most advantageous.

Article 4 (Formation of Reservation Contracts and Conditions of Use by the Listed Business)

1. When a user applies for a rental car reservation through the Service and completes the prescribed procedures, the Company will perform procedures such as notification of the conclusion of such reservation contract.
2. All rights and obligations related to the reservation contract set forth in the preceding paragraph shall arise between the user and the reserved rental car business operator, and the Company shall not be involved in the performance, cancellation, modification, termination, cancellation, refund, guarantee, etc. of such contract, and shall have no obligation to respond to any of these matters. The Company shall not be involved in resolving any problems between the User and the reserved car rental company, and shall not be held responsible for any problems that may arise in connection with the reservation contract (e.g., changes or cancellation of reservation details, refund of fees, disputes over service details, etc.).
3. The user understands that the contents of the reservation contract and the conditions of use of the rental car (fees, rental and return conditions, driving precautions, prohibited use of the vehicle, insurance and compensation, cancellation policy, etc.) may differ for each reservation contract, and the user must comply with the terms, conditions and conditions of use stipulated by the car rental company for each reservation contract. You must comply with the terms, conditions, and conditions of use set forth by the car rental company under each reservation contract. Please confirm the specific rental agreement and conditions of use for each reservation contract by checking the information provided on the Website, the reservation procedure screen, or the contents presented in the reservation confirmation e-mail, etc. The user shall always confirm and follow the terms and conditions of the reserved rental car operator under each reservation contract before starting to use the rental car.
4. If the user has any questions about the contents or services of the car rental reserved by the user, the user shall contact the reserved rental car operator directly. The Company will endeavor to provide accurate information on each affiliated rental car operator and its services provided through the Service to the extent necessary, but will basically not be involved in any communication or negotiation between the user and the reserved rental car operator.

Article 5 (Payment of Charges and Method of Payment)

1. Where to pay feesThe User shall pay the rental fee to the reserved car rental operator in accordance with the method of payment specified by the Company for each plan based on the reservation agreement.
2. Local Payment PlanIf the plan specifies "On-Site Payment" as the payment method, the user shall pay at the store counter of the reserved rental car company at the time the rental car is used (when the car is picked up) in cash or by credit card or any other method specified by the reserved rental car company. The reserved rental agency is responsible for issuing a receipt and managing the payment for on-site payment.
3. Credit Card Advance Payment PlanIf the plan allows credit card payment in advance, the user shall register the credit card information with the Company or the payment agency system designated by the Company at the time of the reservation procedure and pay the usage fee. Even if our company temporarily receives the usage fee in the case of credit card payment, our company will receive the usage fee as a proxy payment to the reserved rental car company, and the final recipient of the fee will be the reserved rental car company.
4. Payment Management and ResponsibilityThe Company will make every effort to provide a secure means of payment by appropriately managing users' credit card information for credit card transactions. However, the Company shall not be held liable beyond the extent permitted by law for any problems that may arise between the user and the credit card company (e.g., unauthorized use of the card, exceeding the credit limit, delays in refunds, etc.).

Article 6 (Change or Cancellation of Reservation)

1. Change reservation detailsIn the event that the user wishes to change the contents of a reservation based on a reservation contract, the user shall cancel the reservation contract and then enter into a new reservation contract. Even if the user wishes to change the reservation, the user acknowledges in advance that a new reservation may not be available and that a specified cancellation fee may be incurred depending on the time of cancellation.
2. Cancellation ProceduresIf the User wishes to cancel the reservation, the User shall follow the procedures prescribed by the Company (such as the reservation confirmation/cancellation function on the Website) or contact the reserved rental agency directly to cancel the reservation. If the User wishes to cancel the reservation after the deadline set by the reserved car rental company, the User shall contact the reserved car rental company directly and follow the instructions.
3. cancellation chargeIn the event of cancellation of a reservation, a cancellation fee may be charged in accordance with the cancellation policy (cancellation fee policy) set forth by each rental car service provider. The User shall check the cancellation policy posted by each rental car service provider on the Website and pay the cancellation fee to the rental car service provider in accordance with such policy. In the event that the user does not show up on the reserved date and time and does not use the rental car (no-show cancellation), the user may be obliged to pay the full amount of the cancellation fee stipulated by the operator. The Company shall not be involved in, and shall not be liable for, any correspondence regarding cancellation, including the payment of cancellation fees.
4. Cancellation of Reservation AgreementIn the event that the reserved rental car operator is unable to fulfill the reservation contract due to bad weather, shortage of rental cars, or other unavoidable circumstances, the reservation contract may be canceled at the discretion of the operator, regardless of whether or not the user cancels the reservation. In such cases, alternative arrangements, refunds, etc., shall be in accordance with the regulations of the reserved rental car operator, and the Company shall not guarantee or assume any responsibility for such arrangements.

Article 7 (Troubleshooting for accidents, breakdowns, theft, etc.)

1. Troubleshooting while using a rental carIn the event of an accident, breakdown, theft or other trouble while the User is using the rental car in accordance with the reservation contract, the User shall immediately contact the reserved rental car operator and follow its instructions. The user shall follow the terms and conditions and manuals set forth by the reserved rental car company to deal with the accident, including dealing with the other party to the accident and notifying the police and insurance company. Users are requested to use the rental car only after fully understanding the emergency contact information and response procedures explained at the time of entering into the reservation contract.
2. area of responsibilityThe rental agency is not liable for any contractual terms and conditions of the rental car or for any insurance or compensation in the event of an accident. The Company is a rental car reservation agency, and is not responsible for the terms and conditions of the rental contract or accident response, and does not provide any guarantees or insurance services on behalf of the rental company. The Company is not responsible for any trouble, such as accident handling or compensation negotiation, that may occur between the user and the car rental company listed on the site. However, this does not apply to problems caused by reasons attributable to our company.
3. Disclaimer (when using a rental car)The Company shall not be liable for any damages incurred by the User while using the rental car (including damages caused by accidents resulting in bodily injury or property damage, damages caused by natural disasters, damages caused by theft, damages caused by breakdown or malfunction of the rental car, damages caused by bankruptcy of the rental car operator, etc.). However, this shall not apply to damages caused by the Company's willful misconduct or gross negligence.

Article 8 (Posting of Reviews by Users)

1. Users may post comments to the word-of-mouth posting service provided by the Company on the Site.
2. The Company will review the content of the submitted reviews and may publish them to other users.
3. The rights to the submitted reviews shall belong to the Company and may be used on this site and other sites.

Article 9 (Intellectual Property Rights)

1. Copyrights, trademarks, and other intellectual property rights related to this site and all content (text, images, videos, logos, designs, programs, etc.) comprising this service are the property of the Company or other legitimate rights holders. Users may not reproduce, reprint, modify, publicly transmit, distribute, publish, or otherwise use the content on this site without the prior consent of the Company.
2. If a user violates these Terms of Use and commits any of the acts specified in the preceding paragraph, we and the right holders reserve the right to take appropriate action, including legal action. In addition, we shall be entitled to claim an amount equivalent to the profit gained by the user as a result of such violations. In the event that a dispute arises with a third party as a result of a violation, the user shall be responsible for resolving the dispute at his/her own expense, and the Company shall not be held responsible in any way.

Article 10 (Prohibited Acts)

Users shall not engage in any of the following acts when using the Service. In the unlikely event that the following acts by a user cause damage to the Company, said user shall compensate the Company for all damages (including, but not limited to, attorney's fees, litigation costs, and all other expenses). (including, but not limited to, attorney's fees, court costs, and all other expenses).

1. Actions in violation of laws and regulations or these Terms and Conditions, or actions related to criminal activities
2. Acts against public order and morals
3. Providing funds to or cooperating with antisocial forces
4. Impersonating the Company, other users, the listed rental car business, or other third parties, or transmitting false information.
5. Use of this service for any unauthorized purpose
6. Making a false reservation application or making a reservation despite having no intention of using the rental car.
7. Cancellation without notice or failure to pay fees due under the cancellation policy set by the listed rental car business without justifiable reason.
8. Use of information provided on the Site (including reviews and evaluations by other users) for commercial purposes without the Company's permission
9. Acts that infringe on copyrights, trademarks, or other intellectual property rights contained in the Service or the Site
10. Any act that infringes on the property, privacy, honor or other rights or interests of the Company, other users, the listed rental car business or any other third party.
11. Acts that illegally access or overburden our servers or network, or that interfere or may interfere with the operation of this service.
12. Other than the above items, actions that the Company deems inappropriate.

Article 11 (Disclaimer)

1. We are under no obligation to investigate or guarantee the business or credit status of the car rental operators listed on this site or the services they provide. The information and plan contents of each operator listed on this site are provided at the responsibility of the operator concerned, and the Company makes no guarantee as to their authenticity, accuracy, reliability, completeness, usefulness, etc., and assumes no responsibility for any damages incurred by users resulting from such information and plans.
2. The Company shall not be liable for any and all transactions, communications, disputes, etc. between users and listed rental car businesses or third parties mediated by the Service, except in the case of willful misconduct or gross negligence by the Company.
3. The Company shall not be liable for any damages incurred by users as a result of interruptions, delays, or discontinuation of this site or service due to system maintenance, malfunctions, communication line failures, natural disasters, or other acts of God. Although we take every precaution to ensure the safety of the system, we do not guarantee that this site or server is free of viruses or other harmful programs, and we shall not be liable for any damages resulting from such.

Article 12 (Handling of User Information)

1. The Company may acquire access logs (hereinafter referred to as "user information") in order to compile statistical data for the purpose of improving the convenience of the users of this website. The Company may acquire access logs (hereinafter referred to as "user information") in order to create statistical data for the purpose of improving the convenience of visitors to the Website.
2. We will not release user information to third parties unless legally required to do so.

Article 13 (Modification of Terms and Conditions)

1. The Company reserves the right to change (including additions and deletions) the Terms and Conditions and various notices, etc., without prior notice to the User. The Company reserves the right to make changes (including additions and deletions; the same applies hereinafter) to the Terms and Conditions and other terms and conditions without prior notice to the User.
2. Please be sure to check the latest version of the Terms and Conditions each time you use the Service to confirm that you agree to the revised Terms and Conditions.
3. By using the Service after any modification of the Terms of Use or the Precautions, etc., the Company shall be deemed to have accepted the modified Terms of Use or the Precautions, etc. by the User.

Article 14 (Prohibition of Assignment of Rights and Obligations)

1. The User shall not assign its position as a user of the Service, or its rights and obligations based on such position, to any third party or offer them as collateral, except with the prior consent of the Company.
2. In the event that a user violates the preceding paragraph, we reserve the right to cancel the contract between the user and the business posting the information, delete the posted information, suspend the user's use of all services related to this site, including this service, or take other necessary measures (including legal action) such as claiming compensation for damages. The Company reserves the right to take any necessary measures (including legal action), such as suspending the use of any and all services related to the Site, including the Service, or claiming compensation for damages.

Article 15 (Governing Law and Jurisdiction)

The laws of Japan shall apply to the formation, validity, performance, and interpretation of these Terms of Use. Any dispute arising between the Company and a user in connection with the Service or these Terms and Conditions shall be discussed in good faith upon application of the laws of Japan, and if not resolved through such discussion, the Tokyo Summary Court or the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.