Contact Us

Please see the confirmation email. We kindly ask you to contact us by the method described.

*Cancellation fees may apply. For details, please contactFrequently Asked Questionsfor more information.

Please contact the guide indicated in the reservation confirmation e-mail.

Before contacting usFrequently Asked QuestionsPlease also refer to

The issuance method differs depending on the payment method.
Please check the items below for the payment method you are using.

In case of local settlement

Issued by local tour guides and facilities.
Please request a receipt at the time of settlement.
*Some businesses may not be able to issue receipts, so please contact the guide in charge in advance if you need one.

In case of advance payment

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＊発行可能期間： 参加日の2日後から90日後まで
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